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Request an Internet Connection

Telecommunications installs wired internet service for Temple affiliated offices.

Overview

Wired internet service for Temple affiliated offices is typically installed by Telecommunications. A Telecommunications staff member will come to your office and install an Ethernet jack.

Requirements

To request this service, you must:

  • be an authorized employee or guest of Temple University or TUHS.
  • reside in a Temple building or leased space that is connected to the Temple network.

Requests for new service or modifications to existing service require the following:

  • approval from the requester's budget unit head or business manager
  • FOAPAL or Cost Center number
  • building and room number for the service

Your computer must:

  • be registered with Computer Services (To submit a request to register your computer, use the Request Help tab on the CS home page.)
  • have the required antivirus software installed
  • have the latest operating system patches installed 
  • If you have a new computer, refer to Office Computer Setup.

Connecting

Connect your computer to the Ethernet jack with an Ethernet cable. If you have a new computer, refer to Office Computer Setup.

Rates

Information about service, installation costs, and per item expedited charge is available on the Rates page.

Support

If you are experiencing problems with an existing Ethernet service:

  • University Employees
    Contact the Help Desk by selecting the Request Help tab on the Computer Services home page or calling 215-204-8000 (1-8000).
  • Temple University Health System Employees
    Call 215-707-7008 (2-7008).