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Computer Services produces technology news items called TECH Bits geared primarily to Temple University faculty and staff. TECH Bits are distributed via e-mail on a weekly basis during the semester. An archive of these messages appears below. For more information about Temple resources, visit the Faculty or Staff websites.

Format: 2017
Format: 2017-11

Add a Personal Touch to TUportal

Just about everything you need to do online at Temple can be accessed through TUportal. By logging in, you can access numerous systems, view your pay and benefit information, update contact information, check the organizational hierarchy, submit grades, and more.


Create Your Own Temple Email Address

Make it easy for people to remember your Temple email address by creating custom addresses. When you received your AccessNet account, you were given an account name that is displayed as your e-mail address. All Temple email users have the option to create an alternative email name known as an alias. An alias appears to be a separate e-mail address but messages are sent to your same account name account.


Check System Status for the Latest Updates

Tap into the Help Desk's central operations through the System Status page. Find out if a server is down, an upgrade is scheduled, or a new phishing scam is making the rounds.

The Help Desk is the central hub for tracking system and network issues, upgrade and maintenance periods, computer viruses, e-mail frauds, telephone availability, and just about anything that affects our technology resources. As issues are reported and also resolved, updates are quickly shared with the Temple Community in short, up-to-date news items on the System Status page.


Protect Your Home Computer for Under $10

Protect your home computer against viruses and malware with the same highly-rated software used on university-owned computers and in Temple's residence halls. Computer Services has negotiated a reduced rate for students, faculty, and staff to obtain Symantec Endpoint Protection (SEP), also known as Norton, for only $8.00 for home use.

For information on the minimum requirements to run the software and for the locations where you can purchase it, see the Antivirus Software for Personal Use web page.


Supplement Coursework with a Library of Online Tutorials

Help your students become more tech savvy or update your own skills with free access to Computer Services is now providing unlimited access to over 1,100 online courses for students, faculty, and staff through This resource is a vast library of high-quality and engaging video tutorials taught by industry experts. Topics include business skills, photography, design, music, video, animation, and web design and development.


Tap into a Treasure Trove of Technology Research

Gartner is a leading technology research company that employs 4,800 associates and 1,250 research analysts to research, analyze, and interpret the business of technology and track trends. Computer Services offers free access to the Gartner research reports to all students, faculty and staff through TUportal.


Have a question? Ask the Knowledge Base

The Knowledge Base is an online resource of over 1,400 questions frequently asked by the Temple community with answers from 75 administrative departments across campus. The database grows as questions from the community are added on a regular basis.

Some of the most popular questions asked by faculty over the last two months were:


Backup Your Files or Risk Losing Everything

Just imagine that you turn on your computer and you can’t access anything. Losing all your files can easily happen because hard drives are known to fail.

If your data is too important to lose, you need to have a backup strategy in place. To get started, consider these options:


Check Your Listing in the New C&W Directory

A newly upgraded and redesigned Cherry & White Directory has just been released. As a result of the Banner implementation, information in the directory now reflects the official records of the university for the first time.

With the new directory in place, now is a good time to search for your own information to make sure it's accurate.


Learn About Your Students with Class List

Take a short cut to memorizing your students’ names and faces by using the Class List feature in TUportal. The Class List allows you to view the names and photos of the students registered in your class, along with detailed academic information.
There are two ways to access the Class List feature: