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Pick up a file

There are two ways to pick-up a file:

  • The sender can send you a system generated e-mail message with a direct link to the file.
  • The sender can send you a Claim ID and Claim Passcode.

Via Email

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3 Steps

  1. Open the e-mail message indicating a file was dropped-off to you.
  2. Click the link in the message to view the drop-off summary.
  3. Click on the filename link to save or open the file.

Via Request Code

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5 Steps

  1. Go to http://tusafesend.temple.edu.
  2. Click Pick-up.
  3. Enter the Claim ID and Claim Passcode.
  4. Click Pick-up the File(s).
  5. Click on the filename link to save or open the file.