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Web Conferencing

Students, faculty and staff can use WebEx to conduct online meetings, classes, and webinars.

Overview

WebEx is Temple University’s web conferencing application that can be used by Temple instructors to host online classes, office hours, conferences, interviews, and other meetings online. Students and staff can also use WebEx to conduct online meetings. Presenters and participants communicate in real-time using chat, voice (microphone and speakers), and video (web cam). 

To access WebEx, go to the Temple University WebEx page, and log in using your AccessNet username and password.

Equipment you will need

Temple's version of WebEx uses Voice over Internet Protocol (VoIP). This means that instead of using your phone, you speak and listen through your computer's Internet connection. To accomplish this, you will need each of the following:

  • set of speakers or headphones
  • webcam (if you plan to transmit video)*
  • microphone (if you plan to speak)*

* Many laptops come with a built-in webcam and microphone, but you can also also purchase them inexpensively. Webcams that are purchased separately also usually include a built-in microphone.

If you plan to speak as well as listen, a headset with a built-in microphone is recommended.

Note: If you are using a Mac, be aware that USB headsets can cause a system crash when using WebEx. WebEx is aware of this problem and is working on a solution.

Learn More

Frequently Asked Questions

See Knowledge Base.

Video Tutorials

For a comprehensive overview of WebEx, refer to the following two videos on the lynda.temple.edu website:

Note: You will need to log in with your AccessNet username and password to view these videos. 

Chapter 2 of the video, "Creating WebEx Training Sessions," is especially helpful for faculty and staff in learning how to use WebEx Training Center. Keep in mind, however, that Temple's audio conference settings are more limited and that Temple does not have an "In-session Hands-On Lab" option.

Support

If you have any questions about WebEx, refer to the following resources:

  • Contact WebEx Technical Support at 866-229-3239 (U.S. and Canada Toll-Free), +1-408-435-7088 (International Toll) or submit a Support Case
  • Contact the Help Desk by clicking Request Help from the Computer Services home page or call 215-204-8000.
  • If you are a faculty or staff member, you can also contact the Center for the Advancement of Teaching to schedule a one-on-one consultation or group training session. Instructional technology consultants can guide faculty through the process of setting up a WebEx class to simulate a live on-campus classroom that best fits their instructional goals. Topics include the following:
    - Displaying and sharing documents
    - Presenting PowerPoint slides
    - Allowing students to present and share a document
    - Performing live editing
    - Polling students
    - Recording an event and posting it to Blackboard